Refund policy

EXCHANGE & RETURN POLICY

We currently do not accept exchange or returns for International Orders.
However, if there’s an issue with your order, don’t worry  we’re always here to help 🤍

---

REFUND POLICY

• If an order is cancelled before it has been shipped, the entire order amount will be refunded.

• Refunds (once approved) will be processed to the original mode of payment within the standard banking timeline.

---

DAMAGED / DEFECTIVE PRODUCTS

In the rare event that you receive a damaged or defective product, please inform us within 24 hours of delivery by writing to Global@nishorama.com.

Kindly share:

• Your order number

• Clear images or a short video of the issue

Once verified, we’ll promptly process a refund or replacement, whichever applies. We assure you a smooth and hassle-free resolution ✨

---

CANCELLATION POLICY

• Orders can be cancelled only before dispatch.

• To cancel, please email Global@nishorama.com with your order number and reason for cancellation.

• Cancellation requests are reviewed and processed within 24 hours.

🚫 Once an order is shipped, cancellation requests cannot be accepted.